Spot topics in every new customer call
See what customers discuss most as soon as their call recording lands in OneDrive.
Trigger
OneDrive File Created Trigger
Triggers when a new file is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Action
Topic Detection
Tool to transcribe audio and detect topics. use when you need to identify the main topics discussed in an audio recording after confirming the file url is publicly accessible.
Why this helps
Important themes stay buried in call recordings until someone has time to listen.
- Surfaces recurring customer themes faster
- Reduces manual listening time
- Creates a repeatable research intake process
Setup
Build it in a few focused steps.
- 1Connect OneDrive and Deepgram in Notis.
- 2Create a new automation.
- 3Tell Notis to use Deepgram topic detection on every new customer call recording with a publicly accessible URL.
- 4Select the OneDrive file created trigger and a report destination.
- 5Run one test with a real call recording.
Questions about this workflow
What does topic detection return?
Deepgram transcribes the audio and identifies topics discussed in the recording.
Must the recording be public?
Yes. Confirm that the file URL is publicly accessible before Deepgram processes it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link One drive to Deepgram. A trigger fires from one place; an action lands in another.
One drive triggers
Deepgram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Public Models
Tool to retrieve metadata on all the latest public deepgram speech-to-text models. use when you need to list available models; set include outdated to true to include deprecated versions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Deepgram Projects
Tool to list all deepgram projects. use after authenticating with your api key.
Onedrivebasetrigger
Base trigger for OneDrive changes using Gmail-style state management. Subclasses override `filter_changes(...)` to extract only the relevant items.
Get Project Usage Summary
Tool to retrieve a summary of usage data for a specified deepgram project. use when you need high-level metrics (submitted, processed, billable durations, etc.) optionally filtered by time window, model, accessor, or tag.
OneDrive File Created Trigger
Triggers when a new file is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Get Public TTS Models
Tool to fetch metadata about all latest public tts voice models. use when you need to list available deepgram tts voices.
File Updated
Trigger that fires when a OneDrive file's content or metadata changes. Returns file ID, last modified time, and modifier info.
List Project Scopes
Tool to list all scopes for a specified deepgram project. use when you need to retrieve all permission scopes for a project.
OneDrive Folder Created Trigger
Triggers when a new folder is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Transcribe Pre-recorded Audio
Tool to transcribe pre-recorded audio files into text. use when you need to convert an audio file at a url to text after confirming the file url is publicly accessible.
OneDrive Item Deleted Trigger
Triggers when a file or folder is deleted in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Summarize Audio
Tool to generate concise summaries from audio content. use when you need a quick summary of audio after confirming the file url is publicly accessible.
Item Moved or Renamed
Triggers when a file or folder is moved to a different path or renamed in OneDrive. Includes both old and new path/name data in the payload.
Text-to-Speech (REST)
Tool to convert text into natural-sounding speech. use when you need tts audio from text inputs.
Connect any two apps with Notis in the middle.
One drive and Deepgram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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