Suppress profiles from documented deletion requests
A clear deletion request can move from documentation to Customer.io suppression with less manual handling.
Trigger
OneDrive File Created Trigger
Triggers when a new file is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Action
Suppress Customer Profile
Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.
Why this helps
Privacy requests sit in files while profile suppression waits for someone to notice and process them.
- Shortens request handling time
- Keeps request context attached
- Reduces missed suppression tasks
Setup
Build it in a few focused steps.
- 1Connect OneDrive and Customer.io in Notis once.
- 2Create an automation named Documented profile suppression.
- 3Tell Notis to verify the new deletion request, identify the Customer.io profile, and suppress it only when the request is unambiguous.
- 4Pick the OneDrive File Created trigger and choose a report channel.
- 5Test with one authorized sample request.
Questions about this workflow
What if the profile identifier is missing?
Notis reports the missing identifier and does not suppress a profile.
Is suppression reversible?
Customer.io suppression is a consequential action, so include your verification requirement in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link One drive to Customerio. A trigger fires from one place; an action lands in another.
One drive triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Integrations
Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.
Onedrivebasetrigger
Base trigger for OneDrive changes using Gmail-style state management. Subclasses override `filter_changes(...)` to extract only the relevant items.
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
OneDrive File Created Trigger
Triggers when a new file is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
File Updated
Trigger that fires when a OneDrive file's content or metadata changes. Returns file ID, last modified time, and modifier info.
Get Segment Membership
Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.
OneDrive Folder Created Trigger
Triggers when a new folder is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Get Segments
Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.
OneDrive Item Deleted Trigger
Triggers when a file or folder is deleted in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Item Moved or Renamed
Triggers when a file or folder is moved to a different path or renamed in OneDrive. Includes both old and new path/name data in the payload.
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
One drive and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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