Keep knowledge base questions useful
Regular question reviews help keep your security answers ready for the next customer.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Knowledge Base Questions
Tool to retrieve knowledge base questions. Use when you need to fetch all questions from the Conveyor knowledge base.
Why this helps
Repeated or unclear questions can signal knowledge base content that needs attention, but they are easy to overlook.
- Review questions in one scheduled pass.
- Identify unclear or repetitive topics.
- Keep knowledge base maintenance visible.
Setup
Build it in a few focused steps.
- 1Connect Conveyor once in the Notis portal.
- 2Create an automation by telling Notis the outcome you want.
- 3In one instruction, ask Notis to retrieve knowledge base questions and summarize topics that appear unclear or need an owner, using criteria you provide.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with the current question set.
Questions about this workflow
Does this generate answers for all questions?
No. This action retrieves questions for review. A separate action can submit one specific question for an AI-generated answer.
Can it identify unanswered questions?
Only if the retrieved question data includes answer status. If it does not, provide another criterion or use the report to triage questions manually.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link One drive to Conveyor. A trigger fires from one place; an action lands in another.
One drive triggers
Conveyor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete a Conveyor document
Tool to delete a specific document. Use when you need to remove a document by its ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete folder
Tool to delete a folder by its ID. Use when you need to remove a specific folder after confirming its ID.
Onedrivebasetrigger
Base trigger for OneDrive changes using Gmail-style state management. Subclasses override `filter_changes(...)` to extract only the relevant items.
Generate/Validate API Token Guidance
Tool to validate API token and provide guidance. Conveyor does not support API-based token creation; tokens must be created in the Conveyor UI. This action performs a real API call (using the provided metadata) to validate the existing API token and returns structured guidance.
OneDrive File Created Trigger
Triggers when a new file is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Get Authorization Request
Tool to fetch details of a specific authorization request. Use when you need to retrieve metadata by authorization_request_id.
File Updated
Trigger that fires when a OneDrive file's content or metadata changes. Returns file ID, last modified time, and modifier info.
Get Authorization Requests
Tool to fetch authorization requests. Use when you need to list authorization requests, optionally filtered by status.
OneDrive Folder Created Trigger
Triggers when a new folder is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Get all authorization requests
Tool to retrieve all authorization requests. Use when you need to list all authorizations; optionally filter by status. Use after authenticating with a valid API token.
OneDrive Item Deleted Trigger
Triggers when a file or folder is deleted in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Get all Conveyor connections
Tool to retrieve all connections. Use when you need to fetch the complete list of your Conveyor connections. Use after authenticating with a valid API key.
Item Moved or Renamed
Triggers when a file or folder is moved to a different path or renamed in OneDrive. Includes both old and new path/name data in the payload.
Get all Conveyor documents
Tool to retrieve all documents. Use after authenticating with a valid API key.
Connect any two apps with Notis in the middle.
One drive and Conveyor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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