Turn learner escalations into progress briefs
Send an escalation once and get the relevant progress context ready for the next conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Trackings
Tool to retrieve tracking objects with filters. use when you need to fetch learner progress data filtered by course id, date range, identifier, or completion status.
Why this helps
Support escalations often require manual searching before anyone can decide on a response.
- Cut context switching during escalations
- Give support owners relevant evidence
- Make follow-up decisions faster
Setup
Build it in a few focused steps.
- 1Connect OneDrive and Coassemble in the Notis portal.
- 2Create an automation that uses webhook details to retrieve relevant tracking data and summarize the learner situation.
- 3Choose the notis_webhook trigger.
- 4Select a report destination and test with one escalation payload.
Questions about this workflow
Can the webhook include a learner identifier?
Yes. Include any identifier needed to narrow the Coassemble tracking lookup.
Does it contact the learner?
No. It prepares an internal progress brief.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link One drive to Coassemble. A trigger fires from one place; an action lands in another.
One drive triggers
Coassemble actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Clients
Tool to retrieve a paginated list of clients. use when you need to browse or process organisation records sequentially.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Courses
Tool to retrieve all courses with optional filters and pagination. use when you need to list courses after setting identifier and client identifier, and control page size and number.
Onedrivebasetrigger
Base trigger for OneDrive changes using Gmail-style state management. Subclasses override `filter_changes(...)` to extract only the relevant items.
Get Trackings
Tool to retrieve tracking objects with filters. use when you need to fetch learner progress data filtered by course id, date range, identifier, or completion status.
OneDrive File Created Trigger
Triggers when a new file is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Get Users
Tool to retrieve a paginated list of users. use when you need to browse or process user records optionally filtered by clientidentifier.
File Updated
Trigger that fires when a OneDrive file's content or metadata changes. Returns file ID, last modified time, and modifier info.
OneDrive Folder Created Trigger
Triggers when a new folder is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
OneDrive Item Deleted Trigger
Triggers when a file or folder is deleted in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.
Item Moved or Renamed
Triggers when a file or folder is moved to a different path or renamed in OneDrive. Includes both old and new path/name data in the payload.
Connect any two apps with Notis in the middle.
One drive and Coassemble, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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