Bring relevant history into unsubscribe review
An unsubscribe may need no action, or it may be useful context for a customer conversation. Search indexed records and let your team decide what matters.
Trigger
Unsubscribe Trigger
Fires when someone unsubscribes.
Action
Query Index
Searches an Elasticsearch index for documents.
Why this helps
A founder may miss relevant customer history when an unsubscribe lands among routine updates.
- Make related indexed records available for review.
- Keep unsubscribe follow-up informed by existing context.
- Avoid treating every unsubscribe as an isolated event.
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Elasticsearch once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to search a named Elasticsearch index for records related to the unsubscribed contact and summarize only relevant findings.
- 4Choose the Mailchimp Unsubscribe trigger and select where run reports should go.
- 5Test with one real unsubscribe and review the returned matches.
Questions about this workflow
Will this resubscribe the person or change their Mailchimp status?
No. The available Elasticsearch action searches indexed documents. This workflow does not change Mailchimp subscription status.
Can the search tell us why the person unsubscribed?
Only if that reason exists in the indexed data returned by the search. The trigger and Elasticsearch action do not provide a reason by themselves.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Elasticsearch. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Elasticsearch actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Index Schema
View the structure and field mappings of an index.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Indices
Lists available Elasticsearch indices.
Campaign Trigger
Fires when a campaign is sent or has an event.
Query Index
Searches an Elasticsearch index for documents.
Profile Update Trigger
Fires when a subscriber’s profile is updated.
Ping Cluster
Pings the cluster to check its connectivity and health.
Subscribe Trigger
Fires when someone subscribes.
Unsubscribe Trigger
Fires when someone unsubscribes.
Connect any two apps with Notis in the middle.
Mailchimp and Elasticsearch, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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