Search Dovetail when someone unsubscribes
Connect a churn signal to the notes and highlights that may explain it.
Trigger
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Action
Magic Search
Tool to perform a magic search across workspace data. use when you need to retrieve relevant highlights, notes, insights, channels, themes, or tags by query.
Why this helps
Unsubscribe follow up is guesswork when related customer evidence is hard to find.
- Surfaces relevant feedback quickly
- Supports evidence based retention reviews
- Reduces manual search across research records
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Dovetail once in Notis.
- 2Create an automation describing the unsubscribe evidence to search for.
- 3Pick the Mailchimp Unsubscribe Trigger.
- 4Choose where Notis should send run reports.
- 5Test with one real unsubscribe.
Questions about this workflow
What does the magic search return?
It can return relevant Dovetail workspace items such as notes, highlights, insights, channels, themes, or tags.
Can the search use subscriber details?
Yes, when those details are available and appropriate for your workspace search.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Dovetail. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Dovetail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Channel
Tool to create a new channel in dovetail. use after confirming channel details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in dovetail. use when you need to register a contact before logging interactions.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Create Data Point
Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Create Insight
Tool to create a new insight in dovetail. use after synthesizing findings when ready to store them. example: "create insight 'q1 user trends' with body '...' for project 'proj 123'."
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Create Topic
Tool to create a new topic in a channel. use after confirming channel id, title, and optional description.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Delete Channel
Tool to delete an existing channel. use when you need to remove a channel and move it to the project's trash (restorable for 30 days). confirm the channel id before calling.
Delete Topic
Tool to delete an existing topic. use when you have confirmed the topic id and want to move it to trash (restorable for 30 days). example: "delete topic with id 123e4567-e89b-12d3-a456-426614174000."
Get Note
Tool to retrieve details of a specific note. use when you have confirmed the note id and need full note metadata from dovetail.
Connect any two apps with Notis in the middle.
Mailchimp and Dovetail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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