Find Dovetail contacts behind unsubscribes
Connect a retention signal to the customer record your research team can use.
Trigger
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Action
List Contacts
Tool to list all contacts in dovetail. use after authenticating with a valid workspace token when you need the complete contact list.
Why this helps
Unsubscribe alerts are harder to act on when the matching research contact is unclear.
- Links churn signals to customer context
- Speeds retention follow up
- Reduces manual contact searches
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Dovetail once in Notis.
- 2Create an automation describing how to find the matching contact.
- 3Pick the Mailchimp Unsubscribe Trigger.
- 4Choose where Notis should send run reports.
- 5Test with one real unsubscribe.
Questions about this workflow
What if no contact matches?
Notis reports that no matching Dovetail contact was found and can include the available Mailchimp details.
Can this update the contact?
The listed action only retrieves contacts; use a separate contact creation workflow when a record is missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Dovetail. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Dovetail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Channel
Tool to create a new channel in dovetail. use after confirming channel details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in dovetail. use when you need to register a contact before logging interactions.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Create Data Point
Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Create Insight
Tool to create a new insight in dovetail. use after synthesizing findings when ready to store them. example: "create insight 'q1 user trends' with body '...' for project 'proj 123'."
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Create Topic
Tool to create a new topic in a channel. use after confirming channel id, title, and optional description.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Delete Channel
Tool to delete an existing channel. use when you need to remove a channel and move it to the project's trash (restorable for 30 days). confirm the channel id before calling.
Delete Topic
Tool to delete an existing topic. use when you have confirmed the topic id and want to move it to trash (restorable for 30 days). example: "delete topic with id 123e4567-e89b-12d3-a456-426614174000."
Get Note
Tool to retrieve details of a specific note. use when you have confirmed the note id and need full note metadata from dovetail.
Connect any two apps with Notis in the middle.
Mailchimp and Dovetail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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