Start an SMS feedback loop for new subscribers
Learn from new customers through timely SMS surveys.
Trigger
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Action
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Why this helps
New subscribers often need a prompt before they share useful feedback.
- Reach new contacts quickly
- Automate recurring surveys
- Reduce onboarding follow-up
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Delighted in Notis once.
- 2Create an automation named New subscriber SMS feedback.
- 3Tell Notis to add the new subscriber to Delighted SMS Autopilot when a valid phone number is present.
- 4Pick Subscribe Trigger, select a report channel, and test with one subscriber.
Questions about this workflow
What happens without a phone number?
The automation should report that SMS enrollment cannot proceed for that subscriber.
Can Delighted update existing records?
Yes, the Autopilot action can add a person or update their properties.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Delighted. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
Mailchimp and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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