Honor Mailchimp opt-outs in Delighted
Keep survey communications aligned with customer preferences.
Trigger
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Action
Unsubscribe Person
Tool to add a person to your unsubscribe list, preventing them from receiving any future surveys via email. Use when you need to permanently unsubscribe someone from all email surveys. This is functionally equivalent to the person clicking Unsubscribe within a survey.
Why this helps
A person can opt out in one system while remaining enrolled in another.
- Reduce unwanted survey emails
- Respect unsubscribe signals
- Avoid manual suppression work
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Delighted in Notis once.
- 2Create an automation named Mailchimp opt-out sync.
- 3Tell Notis to unsubscribe the matching person from all Delighted email surveys.
- 4Pick Unsubscribe Trigger, choose a report channel, and test with one opted-out contact.
Questions about this workflow
Does this delete the person's Delighted data?
No. It unsubscribes the person from future email surveys without deleting their history.
What if the person is not in Delighted?
The automation can report that no matching Delighted person was found.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Delighted. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
Mailchimp and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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