Follow campaigns with Delighted SMS feedback
Reach customers in the channel they already check.
Trigger
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Action
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Why this helps
Email campaign follow-up can miss customers who respond faster by phone.
- Extend feedback beyond email
- Automate SMS enrollment
- Keep contact properties current
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Delighted in Notis once.
- 2Create an automation named Campaign SMS feedback.
- 3Tell Notis to add the contact to Delighted SMS Autopilot when the campaign event identifies a suitable person.
- 4Pick Campaign Trigger, choose report delivery, and test with one real event.
Questions about this workflow
Does Mailchimp provide a phone number for every contact?
Only contacts with usable phone data can be enrolled successfully in SMS Autopilot.
Can this run after each campaign?
Yes, the Campaign Trigger can start the automation whenever Mailchimp reports a campaign event.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Delighted. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
Mailchimp and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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