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Transcribe unsubscribe feedback

Make cancellation feedback readable while the context is still fresh.

Trigger

Unsubscribe Trigger

Triggered when a subscriber unsubscribes from Mailchimp

Action

Transcribe Pre-recorded Audio

Tool to transcribe pre-recorded audio files into text. use when you need to convert an audio file at a url to text after confirming the file url is publicly accessible.

Why this helps

Unsubscribe feedback recordings are easy to postpone, leaving churn reasons unclear.

  • Makes churn feedback searchable
  • Speeds up retention reviews
  • Preserves customer language for learning

Setup

Build it in a few focused steps.

  • 1Connect Mailchimp and Deepgram in Notis once.
  • 2Create an automation named Unsubscribe feedback transcript.
  • 3Tell Notis to transcribe the publicly accessible feedback recording associated with each unsubscribe event.
  • 4Pick the Mailchimp Unsubscribe Trigger and choose where reports go.
  • 5Test with one unsubscribe event and a recording URL.

Questions about this workflow

Can this identify the unsubscribe reason?

The transcript captures the recording; you can ask Notis to highlight stated reasons in the instruction.

What if the subscriber left no recording?

The workflow should report that no usable public audio URL was supplied.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Mailchimp to Deepgram. A trigger fires from one place; an action lands in another.

Mailchimp triggers

Deepgram actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Public Models

Tool to retrieve metadata on all the latest public deepgram speech-to-text models. use when you need to list available models; set include outdated to true to include deprecated versions.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Deepgram Projects

Tool to list all deepgram projects. use after authenticating with your api key.

ActionInstant

Campaign Trigger

Triggered when a campaign is sent or experiences an event in Mailchimp

TriggerInstant

Get Project Usage Summary

Tool to retrieve a summary of usage data for a specified deepgram project. use when you need high-level metrics (submitted, processed, billable durations, etc.) optionally filtered by time window, model, accessor, or tag.

ActionInstant

Profile Update Trigger

Triggered when a subscriber's profile is updated in Mailchimp

TriggerInstant

Get Public TTS Models

Tool to fetch metadata about all latest public tts voice models. use when you need to list available deepgram tts voices.

ActionInstant

Subscribe Trigger

Triggered when a subscriber subscribes to Mailchimp

TriggerInstant

List Project Scopes

Tool to list all scopes for a specified deepgram project. use when you need to retrieve all permission scopes for a project.

ActionInstant

Unsubscribe Trigger

Triggered when a subscriber unsubscribes from Mailchimp

TriggerInstant

Transcribe Pre-recorded Audio

Tool to transcribe pre-recorded audio files into text. use when you need to convert an audio file at a url to text after confirming the file url is publicly accessible.

ActionInstant

Summarize Audio

Tool to generate concise summaries from audio content. use when you need a quick summary of audio after confirming the file url is publicly accessible.

ActionInstant

Text-to-Speech (REST)

Tool to convert text into natural-sounding speech. use when you need tts audio from text inputs.

ActionInstant

Connect any two apps with Notis in the middle.

Mailchimp and Deepgram, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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