Detect topics in unsubscribe feedback
Spot recurring churn themes before they become invisible in audio files.
Trigger
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Action
Topic Detection
Tool to transcribe audio and detect topics. use when you need to identify the main topics discussed in an audio recording after confirming the file url is publicly accessible.
Why this helps
Teams struggle to compare cancellation recordings because the reasons are not organized consistently.
- Reveals recurring cancellation themes
- Supports evidence based retention work
- Makes audio feedback easier to compare
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Deepgram in Notis once.
- 2Create an automation named Unsubscribe topic detection.
- 3Tell Notis to detect topics in the publicly accessible cancellation recording for each unsubscribe event.
- 4Pick the Mailchimp Unsubscribe Trigger and choose the run report destination.
- 5Test with one unsubscribe recording.
Questions about this workflow
Can I ask for product issue topics only?
Yes. Specify the topic focus in the plain language automation instruction.
Will Deepgram need a public URL?
Yes. The action requires a publicly accessible audio file URL.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Deepgram. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Deepgram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Public Models
Tool to retrieve metadata on all the latest public deepgram speech-to-text models. use when you need to list available models; set include outdated to true to include deprecated versions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Deepgram Projects
Tool to list all deepgram projects. use after authenticating with your api key.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Get Project Usage Summary
Tool to retrieve a summary of usage data for a specified deepgram project. use when you need high-level metrics (submitted, processed, billable durations, etc.) optionally filtered by time window, model, accessor, or tag.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Get Public TTS Models
Tool to fetch metadata about all latest public tts voice models. use when you need to list available deepgram tts voices.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
List Project Scopes
Tool to list all scopes for a specified deepgram project. use when you need to retrieve all permission scopes for a project.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Transcribe Pre-recorded Audio
Tool to transcribe pre-recorded audio files into text. use when you need to convert an audio file at a url to text after confirming the file url is publicly accessible.
Summarize Audio
Tool to generate concise summaries from audio content. use when you need a quick summary of audio after confirming the file url is publicly accessible.
Text-to-Speech (REST)
Tool to convert text into natural-sounding speech. use when you need tts audio from text inputs.
Connect any two apps with Notis in the middle.
Mailchimp and Deepgram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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