Log unsubscribe follow-up actions in CommCare
Turn an unsubscribe into a clear follow-up task instead of a forgotten spreadsheet note.
Trigger
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Action
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Why this helps
Teams may miss important consent changes when unsubscribe events remain isolated in marketing tools.
- Capture consent changes quickly
- Create a consistent follow-up trail
- Reduce accidental future outreach
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and CommCare in Notis once.
- 2Create a new automation and describe the desired consent follow-up form.
- 3Instruct Notis to submit a CommCare form recording the unsubscribe and any available context.
- 4Pick the Mailchimp Unsubscribe Trigger.
- 5Select a report channel and test with one unsubscribe event.
Questions about this workflow
Does this automatically resubscribe anyone?
No. It only submits the CommCare form you request and does not change Mailchimp subscription status.
What if the matching CommCare record is unavailable?
Notis can report the missing match so your team can resolve it using the information available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to CommCare. A trigger fires from one place; an action lands in another.
Mailchimp triggers
CommCare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Lookup Table
Tool to create a new lookup table in a CommCare domain. Use when you need to set up reference data structures like product catalogs, price lists, or configuration tables. Requires 'Edit Apps' permission.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Web User Invitation
Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
List Reports
Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Submit Form ODK Compatible
Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.
Connect any two apps with Notis in the middle.
Mailchimp and CommCare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business CommCare.