Retrieve chatbot context after profile updates
Pull the messages behind a subscriber's latest change before deciding what to do next.
Trigger
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Action
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
Why this helps
Manual context gathering delays decisions when subscriber details change.
- Gather context before replying
- Reduce repeated questions
- Support better escalation decisions
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Chatbotkit once.
- 2Create an automation asking Notis to retrieve relevant Chatbotkit messages for the updated subscriber.
- 3Pick the Mailchimp Profile Update Trigger.
- 4Select a report destination.
- 5Test with one real update.
Questions about this workflow
Can it retrieve every message?
It can request the relevant paginated message history and report what Chatbotkit returns.
What identifiers should I provide?
Include the subscriber identifier or conversation reference available in your systems.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Chatbotkit. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
Mailchimp and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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