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Tell BotStar when a subscriber opts out

Keep the chatbot informed when Mailchimp records an unsubscribe so it can respond appropriately.

Trigger

Unsubscribe Trigger

Triggered when a subscriber unsubscribes from Mailchimp

Action

Webview send response

Tool to send data from the webview back to the botstar chatbot. use when you need to transmit responses or custom outputs from an open webview.

Why this helps

The bot may continue a conversation without knowing that the subscriber changed communication preferences.

  • Keep bot state aligned with consent
  • Enable a clear acknowledgement
  • Reduce contradictory messaging

Setup

Build it in a few focused steps.

  • 1Connect Mailchimp and BotStar in Notis.
  • 2Create an automation describing the unsubscribe status response to send back to BotStar.
  • 3Pick the Mailchimp Unsubscribe trigger.
  • 4Choose a report channel.
  • 5Test with one real unsubscribe event.

Questions about this workflow

Does this close the widget?

No. It sends data back to BotStar; use the close action when the widget should be hidden.

What should the bot say?

Describe the acknowledgement wording in the automation prompt.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Mailchimp to Botstar. A trigger fires from one place; an action lands in another.

Mailchimp triggers

Botstar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

BotStar LiveChat onClose Callback

Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get BotStar Application IDs

Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.

ActionInstant

Campaign Trigger

Triggered when a campaign is sent or experiences an event in Mailchimp

TriggerInstant

Livechat boot

Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.

ActionInstant

Profile Update Trigger

Triggered when a subscriber's profile is updated in Mailchimp

TriggerInstant

Close BotStar Livechat Widget

Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.

ActionInstant

Subscribe Trigger

Triggered when a subscriber subscribes to Mailchimp

TriggerInstant

Livechat on open

Tool to register a callback when the chat window is opened. use after widget initialization.

ActionInstant

Unsubscribe Trigger

Triggered when a subscriber unsubscribes from Mailchimp

TriggerInstant

Livechat open

Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').

ActionInstant

Livechat update

Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.

ActionInstant

Get BotStar Webview Parameter

Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.

ActionInstant

Connect any two apps with Notis in the middle.

Mailchimp and Botstar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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