Bring campaign context into the active chat
Give the current BotStar session the campaign context needed for a focused conversation.
Trigger
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
Agents waste time asking which message brought someone in and what they were expected to see.
- Reduce repetitive discovery questions
- Make campaign follow-up more relevant
- Speed up handoffs
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and BotStar in Notis.
- 2Create an automation instructing Notis to update the current BotStar session with the campaign event context.
- 3Choose the Mailchimp Campaign trigger.
- 4Select a report channel.
- 5Test while a BotStar session is active.
Questions about this workflow
What if the campaign event lacks enough context?
The automation should report the missing context instead of inventing it.
Can this change a subscriber record in Mailchimp?
No. This workflow updates the current BotStar live chat session.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Botstar. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Mailchimp and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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