Review support tickets after unsubscribes
Connect churn signals with the support history behind them.
Trigger
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Action
Get Tickets
Tool to retrieve a list of all tickets. use after obtaining api token when you need an overview of support or issue tickets.
Why this helps
Customers may unsubscribe while unresolved issues remain hidden in a separate ticket queue.
- Link churn to service context
- Prioritize unresolved issues
- Improve cross team visibility
Setup
Build it in a few focused steps.
- 1Connect Mailchimp and Agiled in Notis once.
- 2Create an automation describing the ticket review and escalation signals.
- 3Pick the Mailchimp Unsubscribe Trigger.
- 4Choose where reports should go.
- 5Test with one unsubscribe event.
Questions about this workflow
What does the workflow retrieve?
It retrieves Agiled support tickets for Notis to compare and summarize.
Can it recommend escalation?
Yes. Define escalation signals in the automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Mailchimp to Agiled. A trigger fires from one place; an action lands in another.
Mailchimp triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Tool to create a new expense in agiled. use after gathering expense details and authenticating with your api key.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project in agiled. use when you have collected all project details and need to set up the project before assigning tasks. example: "create a new project named website redesign with start date 2023-09-01 and status in progress."
Campaign Trigger
Triggered when a campaign is sent or experiences an event in Mailchimp
Create Task
Tool to create a new task in agiled. use when you have all task details and want to add it to your project board. example: "create a task titled 'draft specs' for project 45, assigned to user 7, priority normal, due date 2025-11-05."
Profile Update Trigger
Triggered when a subscriber's profile is updated in Mailchimp
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Subscribe Trigger
Triggered when a subscriber subscribes to Mailchimp
Get Contacts
Tool to retrieve a list of all contacts. use after configuring the api key to fetch contacts with optional pagination or search filters.
Unsubscribe Trigger
Triggered when a subscriber unsubscribes from Mailchimp
Get Currencies
Tool to list currencies. use when you need to fetch available currency options after authentication.
Get Deals
Tool to retrieve a list of all deals. use after confirming your api key to list all deals for crm reporting.
Get Employees
Tool to retrieve a list of all employees. use when you need up-to-date employee directory from agiled.
Connect any two apps with Notis in the middle.
Mailchimp and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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