Connect Linear to Intercom
When something happens in Linear, Notis takes the next step in Intercom. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Linear to Intercom
Keep customer context beside new Linear issues
When a Linear issue is created, add a concise note to the relevant Intercom contact with the customer impact and next step, if the issue identifies a customer.
Flag customer contacts when an issue becomes urgent
When a Linear issue changes, have Notis recognize a newly urgent customer-impacting issue and tag the relevant Intercom contact for attention.
Update customer details when a tracked issue is resolved
When a Linear issue is updated to resolved, ask Notis to update the relevant Intercom contact with a concise resolution status where supported.
Capture customer follow-up from Linear comments
When a comment arrives on a Linear issue, add a useful follow-up note to the associated Intercom contact when the comment contains customer-relevant information.
Share approved project updates in customer conversations
When a Linear project update is posted, reply in a relevant open Intercom conversation with a clear, customer-appropriate update when the conversation is identifiable.
Flag customer follow-up when project timing changes
When a Linear project property changes its target date, tag relevant Intercom contacts for follow-up so schedule changes do not get forgotten.
Create an internal Intercom conversation for a new customer project
When a Linear project is created for customer work, create an Intercom conversation to organize related support follow-up and context.
Close support conversations after confirmed issue resolution
When a Linear issue is updated to resolved, close a matching Intercom conversation only when the conversation context confirms the issue is fully addressed.
Route customer-impacting issues to the right support owner
When a new Linear issue identifies an affected customer and matching Intercom conversation, assign that conversation to the appropriate support owner or team.
Supported Triggers and Actions
Notis builds workflows that link Linear to Intercom. A trigger fires from one place; an action lands in another.
Linear triggers
Intercom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add subscription to a contact
You can add a specific subscription to a contact. in intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type. 2.attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type. this will return a subscription type model for the subscription type that was added to the contact.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add tag to a contact
You can tag a specific contact. this will return a tag object for the tag that was added to the contact.
Comment Received Trigger
Triggered when a comment is received.
Assign conversation
Assigns a conversation to a specific admin or team in intercom
Issue Created Trigger
Triggered when a new issue is created.
Attach a contact to a company
You can attach a company to a single contact.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Close conversation
Closes a conversation in intercom, marking it as resolved
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create a collection
You can create a new collection by making a post request to `https://api.intercom.io/help center/collections.`
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create an article
You can create a new article by making a post request to `https://api.intercom.io/articles`.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create a note
You can add a note to a single contact.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
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- Full run history with inputs, outputs and traces
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Linear and Intercom
Connect any two apps with Notis in the middle.
Linear and Intercom, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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