Connect Linear to Gorgias
When something happens in Linear, Notis takes the next step in Gorgias. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Linear to Gorgias
Turn support bugs into Gorgias tickets
Create a Gorgias ticket when a Linear issue is filed for a customer-facing bug, carrying over the issue context so support can track the customer impact.
Tag support tickets when a fix ships
When a Linear issue update shows a customer-impacting fix is complete, add a release-fix tag to the corresponding Gorgias ticket so support can spot the follow-up.
Refresh ticket context from Linear comments
When someone adds a useful customer-impact update to a Linear issue, update the linked Gorgias ticket with the latest context so support does not have to chase it.
Flag support tickets when work is blocked
When a customer-related Linear issue becomes blocked, add a needs-attention tag to its linked Gorgias ticket so the conversation does not quietly stall.
Reflect urgent engineering work on tickets
When a Linear issue linked to a customer ticket is marked urgent, update the Gorgias ticket to reflect that urgency and keep the support team oriented.
Tag tickets when issues are marked customer-impacting
When a Linear issue gains a customer-impact label, add a matching tag to its Gorgias conversation so support can prioritize the right cases.
Create tickets for customer escalations
When a new Linear issue records a customer escalation, create a Gorgias ticket with the escalation context so support has a clear place to coordinate follow-up.
Mark tickets with new reproduction steps
When a Linear comment adds reproduction steps for a customer issue, tag the linked Gorgias ticket so support can revisit the conversation with better context.
Update tickets when customer issues are resolved
When a customer-related Linear issue is marked resolved, update the linked Gorgias ticket with the resolution context so support has the latest outcome at hand.
Supported Triggers and Actions
Notis builds workflows that link Linear to Gorgias. A trigger fires from one place; an action lands in another.
Linear triggers
Gorgias actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Ticket Tags
Adds tags to a ticket in gorgias.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Account Setting
Creates a new account setting in gorgias.
Comment Received Trigger
Triggered when a comment is received.
Create Customer
Creates a new customer in gorgias.
Issue Created Trigger
Triggered when a new issue is created.
Create Team
Creates a new team in gorgias.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Ticket
Creates a new ticket in gorgias.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete Customer
Deletes a specific customer from gorgias.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete Customer Field Value
Deletes a specific field value for a customer in gorgias.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Delete Customers
Deletes multiple customers from gorgias.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Linear and Gorgias
Connect any two apps with Notis in the middle.
Linear and Gorgias, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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