Find the right Elorus contact from an updated Jira issue
When a Jira issue changes and needs client follow-up, Notis can look up the Elorus contact using the identifier you provide.
Trigger
Updated Issue
Action
Get Contacts
Retrieve your contacts.
Why this helps
Finding a client's record in another system adds a search task at the moment you need to respond to a work update.
- Reduce manual contact searches after Jira changes.
- Use a client identifier supplied by the issue or instruction.
- Get a contact lookup result for the next follow-up step.
Setup
Build it in a few focused steps.
- 1Connect Jira and Elorus once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, tell Notis when an issue change needs a client lookup and which supplied identifier to use to retrieve the Elorus contact.
- 4Pick Jira's Updated Issue trigger and choose where run reports should go.
- 5Test with one real issue update that includes a usable client identifier.
Questions about this workflow
Does the workflow change contact details?
No. It uses Get Contacts to retrieve contacts. Updating a contact would require a separate action and an explicit instruction.
What if the issue has no client identifier?
The workflow should report that the identifier is missing and avoid guessing which contact to retrieve.
Does every issue edit trigger this workflow?
Jira's Updated Issue event fires when an existing issue in the configured project changes. Your instruction can tell Notis which changes require a contact lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Elorus. A trigger fires from one place; an action lands in another.
Jira triggers
Elorus actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Invoice
Create an invoice or receipt, saved as a draft by default.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Expense
Creates an expense from categorized line items.
Comment Created
CREATE_PRODUCT
Create a product or service in the catalog.
Comment Deleted
Email Invoice
Email an existing invoice to selected contacts.
Comment Updated
Get Bills
Retrieve bills for viewing and managing expenses or purchases.
Issue Created
Delete Invoice
Permanently deletes a draft invoice; issued invoices cannot be deleted.
Issue Deleted
Get Contacts
Retrieve your contacts.
Issue Updated
Get Credit Notes
Retrieve credit notes.
Connect any two apps with Notis in the middle.
Jira and Elorus, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Elorus.