Keep Jira Comments in Your Elevenreader Knowledge Base
Capture useful ticket discussion as searchable reference material without manually copying it over.
Trigger
Comment Created
Action
Create Text Document
Adds a text document to the knowledge base.
Why this helps
Helpful decisions and context can get buried in ticket comment threads and take time to find again.
- Preserve new comment text as a knowledge base document.
- Make useful discussion context available alongside other reference material.
- Avoid a manual copy and paste step after comments arrive.
Setup
Build it in a few focused steps.
- 1Connect Jira and Elevenreader once in the Notis portal.
- 2Create an automation and tell Notis to save each new comment as a useful reference note.
- 3Pick Jira Comment Created as the trigger.
- 4Choose where run reports should go, then test with one real comment.
Questions about this workflow
Can this trigger on comment edits?
No. Jira Comment Created fires when a comment is posted. Comment edits use the separate Comment Updated event.
What comment content is available?
The event delivers the posted comment. Jira may deliver comments on issues the connected account cannot open in Jira itself.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Elevenreader. A trigger fires from one place; an action lands in another.
Jira triggers
Elevenreader actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Documentation To Knowledge Base
Adds documentation to a conversational agent's knowledge base.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Pronunciation Dictionary From File
Adds a pronunciation dictionary from a PLS file.
Comment Created
Add Pronunciation Dictionary From Rules
Creates a pronunciation dictionary from custom rules.
Comment Deleted
Add Pronunciation Dictionary Rules
Adds custom pronunciation rules to a dictionary.
Comment Updated
Add Shared Voice
Adds a shared voice to your voice library.
Issue Created
Add Tool
Adds a tool for conversational AI agents to use.
Issue Deleted
Calculate Public LLM Expected Cost
Estimates expected LLM usage costs for conversational AI.
Issue Updated
Cancel batch call
Cancels an active batch calling operation.
Connect any two apps with Notis in the middle.
Jira and Elevenreader, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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