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Reflect a revised maintenance window in Datadog

When a Jira maintenance issue changes to document a revised window, create Datadog downtime using the updated schedule.

Trigger

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

Action

Create downtime

Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.

Why this helps

A changed maintenance window can leave alert suppression out of sync with the actual plan.

  • Bring updated maintenance scheduling into Datadog.
  • Reduce alert suppression gaps caused by stale plans.
  • Keep the revised window tied to its source issue.

Setup

Build it in a few focused steps.

  • 1Connect Jira and Datadog once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis from any channel.
  • 3Ask Notis to create Datadog downtime when a maintenance issue is updated with a revised window and scope.
  • 4Pick Jira Updated Issue as the trigger and choose where run reports go.
  • 5Test with one real issue update that contains the revised schedule.

Questions about this workflow

Does creating downtime revise an existing downtime?

This action creates a new downtime. Do not use it as though it updates or replaces an existing downtime.

What should the issue update include?

Include the revised window and scope needed for the downtime. Ask Notis to report missing information rather than guess.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to Datadog. A trigger fires from one place; an action lands in another.

Jira triggers

Datadog actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Dashboard

Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create downtime

Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.

ActionInstant

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Create event

Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Create monitor

Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Create SLO

Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.

ActionInstant

Create Synthetic API Test

Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.

ActionInstant

Create Webhook

Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.

ActionInstant

Delete Dashboard

Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.

ActionInstant

Connect any two apps with Notis in the middle.

Jira and Datadog, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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