Start trace investigation from a Jira incident
Use the context in a new incident issue to begin searching Datadog traces without rebuilding the query from scratch.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Search Traces
Search for traces in datadog apm. this action allows you to search for distributed traces across your services. it's essential for: - finding specific request flows during incident investigation - analyzing performance bottlenecks across services - understanding error propagation through your system - correlating user requests with backend operations traces provide the complete picture of a request as it travels through your distributed system, making them crucial for root cause analysis.
Why this helps
Incident details are recorded in Jira, while request traces require a separate search and context transfer.
- Bring trace investigation closer to incident reporting.
- Reuse service and time context supplied in the issue.
- Share search findings through the automation run report.
Setup
Build it in a few focused steps.
- 1Connect Jira and Datadog once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3Ask Notis to search Datadog traces for new incident issues using identifiers and time context supplied in the issue.
- 4Pick Jira New Issue as the trigger and choose where run reports go.
- 5Test with one issue that contains relevant incident context.
Questions about this workflow
Can it search traces without a service or time range?
The search needs useful query context. Include the relevant service, time window, or trace identifiers in the issue or instruction.
Does it resolve the incident?
No. It searches traces and returns results for investigation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Datadog. A trigger fires from one place; an action lands in another.
Jira triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create downtime
Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
New Project
Triggered when a new project is added in Jira
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Create Synthetic API Test
Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
Connect any two apps with Notis in the middle.
Jira and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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