Escalated support gets a room, not a reminder
When a student needs a real conversation, remove the setup delay.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a Meet
Creates a new google meet space, optionally configuring its access type and entry point access controls.
Why this helps
Urgent support issues linger because creating a meeting is separate from recognizing the escalation.
- Respond faster to serious student issues
- Separate urgent conversations from inbox noise
- Create a consistent escalation path
Setup
Build it in a few focused steps.
- 1Connect Heights Platform and Google Meet to Notis once in the portal.
- 2Ask Notis to create a Google Meet space whenever a Heights support escalation webhook arrives, including the issue summary in the meeting context.
- 3Pick an incoming webhook as the trigger and choose your run-report channel.
- 4Test with one genuine escalation or a safe test payload.
Questions about this workflow
What qualifies as an escalation?
Your Heights-connected support process decides when to send the webhook to Notis.
Can this replace written support?
No. It adds a focused meeting space when a written issue needs live attention.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Heights Platform to Google Meet. A trigger fires from one place; an action lands in another.
Heights Platform triggers
Google Meet actions
Create a Meet
Creates a new google meet space, optionally configuring its access type and entry point access controls.
Get conference record
Get conference record
Get Meet details
Retrieve details of a google meet space using its unique identifier.
Get Participant Session
Tool to get a specific participant session from a conference record. use when you need to retrieve details about a particular participant in a past meeting.
Get recordings by conference record ID
Retrieves recordings from google meet for a given conference record id.
Get transcripts by conference record ID
Retrieves all transcripts for a specific google meet conference using its conferencerecord id.
List Conference Records
Tool to list conference records. use when you need to retrieve a list of past conferences, optionally filtering them by criteria like meeting code, space name, or time range.
List Participant Sessions
Tool to list all participant sessions for a specific conference record in google meet. use this when you need to retrieve a list of participants who joined a particular meeting.
Connect any two apps with Notis in the middle.
Not just Heights Platform and Google Meet. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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