Turn Gmail feedback into Canny posts
Keep customer feedback moving from inbox to product board without copy and paste.
Trigger
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
Action
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Why this helps
Important feedback gets buried in busy inboxes and never reaches the product queue.
- Capture every relevant request in one place
- Preserve the original customer context
- Reduce manual inbox triage
Setup
Build it in a few focused steps.
- 1Connect Google Super and Canny once in Notis.
- 2Create a new automation and describe how to turn qualifying Gmail messages into Canny posts.
- 3Pick New Gmail Message Received Trigger as the trigger.
- 4Choose where run reports should go and test with one real feedback email.
Questions about this workflow
Can Notis ignore routine emails?
Yes. Tell Notis in the automation prompt which messages count as product feedback and which should be skipped.
What if the email lacks enough detail?
Ask Notis to create a concise post that clearly marks missing context for follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Super to Canny. A trigger fires from one place; an action lands in another.
Google Super triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Aggregate Metric Changed
Triggers when an aggregate metric (SUM/COUNT/AVG/MIN/MAX) changes in a Google Sheets spreadsheet. This trigger monitors an aggregate calculation on a target column (optionally filtered by a search column/value) and fires when the calculated result changes.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Attendee Response Changed
Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Cell Range Values Changed
Triggers when values in a specified A1 range change in Google Sheets. This trigger monitors a specific cell or range of cells and fires when any values change.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Conditional Format Rule Changed
Triggers when conditional formatting rules change in a Google Spreadsheet. Detects when rules are added, updated, or removed. Uses snapshot-based diffing to detect changes between polls.
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Data Validation Rule Changed
Triggers when data validation rules change (added/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Google Super and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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