Review Agent Coverage on Schedule
Know whether your calling team can handle the next wave of work.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Users
Tool to retrieve a list of agents. use when you need to see all agents available under the authenticated account, optionally filtering by a specific client account.
Why this helps
Coverage gaps are discovered only after calls start waiting.
- Spot coverage gaps early
- Support staffing decisions
- Reduce operational surprises
Setup
Build it in a few focused steps.
- 1Connect Google Super and Callingly in Notis.
- 2Create an automation named Agent Coverage Review.
- 3Tell Notis to list Callingly users and summarize availability or staffing gaps against the upcoming period.
- 4Choose a recurring schedule and select a report channel.
- 5Test with one real run.
Questions about this workflow
Can it review a specific client?
Yes. Include the client scope in the instruction.
Does it change schedules?
No. It only reports the coverage picture.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Super to Callingly. A trigger fires from one place; an action lands in another.
Google Super triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.
Aggregate Metric Changed
Triggers when an aggregate metric (SUM/COUNT/AVG/MIN/MAX) changes in a Google Sheets spreadsheet. This trigger monitors an aggregate calculation on a target column (optionally filtered by a search column/value) and fires when the calculated result changes.
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
Attendee Response Changed
Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.
Create Client
Tool to create a new client. use when adding a new client to your callingly account.
Cell Range Values Changed
Triggers when values in a specified A1 range change in Google Sheets. This trigger monitors a specific cell or range of cells and fires when any values change.
Create Team
Tool to create a new team. use when setting up a team configuration before adding agents.
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Create Webhook
Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".
Conditional Format Rule Changed
Triggers when conditional formatting rules change in a Google Spreadsheet. Detects when rules are added, updated, or removed. Uses snapshot-based diffing to detect changes between polls.
Delete Agent
Tool to delete an agent. use when permanently removing an agent after confirming the agent id.
Data Validation Rule Changed
Triggers when data validation rules change (added/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.
Delete Client
Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.
Connect any two apps with Notis in the middle.
Google Super and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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