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Pull contact details for new inquiries

Start replies with the right history and attributes in view.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

Get Contact Details

This tool retrieves detailed information about a specific contact in brevo. you can identify the contact using their email address (url-encoded), their unique contact id, or their sms attribute value.

Why this helps

Incoming messages often require a separate lookup before you can decide what to do.

  • Improves response relevance
  • Reduces manual lookups
  • Makes triage easier

Setup

Build it in a few focused steps.

  • 1Connect Google Super and Brevo in Notis.
  • 2Create an automation for inquiry contact profiles.
  • 3Tell Notis to retrieve the matching Brevo contact details for each new sender.
  • 4Pick New Gmail Message Received as the trigger.
  • 5Choose a report channel and test with one inquiry.

Questions about this workflow

What if there is no match?

Notis can report that no Brevo contact was found so you can decide the next step.

Does this edit the contact?

No. It retrieves contact details only.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Google Super to Brevo. A trigger fires from one place; an action lands in another.

Google Super triggers

Brevo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create a company

This tool allows you to create a new company in your brevo account.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create or Update Email Template

This tool creates a new email template or updates an existing one in brevo. if a 'templateid' is provided, it performs an update; otherwise, it creates a new template.

ActionInstant

Aggregate Metric Changed

Triggers when an aggregate metric (SUM/COUNT/AVG/MIN/MAX) changes in a Google Sheets spreadsheet. This trigger monitors an aggregate calculation on a target column (optionally filtered by a search column/value) and fires when the calculated result changes.

TriggerPolling

Create SMS Campaign

This tool allows you to create a new sms campaign in brevo. you can specify the campaign name, sender, content, recipients (by providing list ids, exclusion list ids, or segment ids), and optionally schedule the campaign for a specific time. you can also enable unicode characters, add an organization prefix, and include unsubscribe instructions.

ActionInstant

Attendee Response Changed

Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.

TriggerPolling

Delete a company

Deletes a company from brevo using its unique identifier.

ActionInstant

Cell Range Values Changed

Triggers when values in a specified A1 range change in Google Sheets. This trigger monitors a specific cell or range of cells and fires when any values change.

TriggerPolling

Delete Contact

Deletes a contact from brevo using its unique identifier.

ActionInstant

Comment Added (Docs/Sheets/Slides)

Triggers when a new comment is added to Google Docs, Sheets, or Slides.

TriggerPolling

Delete Email Template

This tool deletes an inactive email template from brevo. you need to provide the 'templateid' of the email template you want to delete. only inactive templates can be deleted.

ActionInstant

Conditional Format Rule Changed

Triggers when conditional formatting rules change in a Google Spreadsheet. Detects when rules are added, updated, or removed. Uses snapshot-based diffing to detect changes between polls.

TriggerPolling

Delete SMS Campaign

This tool deletes an existing sms campaign.

ActionInstant

Data Validation Rule Changed

Triggers when data validation rules change (added/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.

TriggerPolling

Find Contact

This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.

ActionInstant

Connect any two apps with Notis in the middle.

Google Super and Brevo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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