Escalate critical document keywords
Act on high signal language as soon as it appears.
Trigger
Keyword Detected in Document
Triggers when a specific keyword or phrase first appears in a Google Doc. This trigger monitors a Google Doc and fires once when the specified keyword is detected. After the keyword is found, the trigger will not fire again until reset.
Action
Make a phone call from agent
Initiate calls
Why this helps
Important terms can remain unnoticed until the document is too old to act on.
- Surface urgent language quickly
- Route attention to the right person
- Reduce monitoring overhead
Setup
Build it in a few focused steps.
- 1Connect Google Super and Bolna once in Notis.
- 2Create an automation named Keyword Document Escalation Call.
- 3Tell Notis which keyword warrants a call, who receives it, and what Bolna should say.
- 4Pick Keyword Detected in Document as the trigger.
- 5Choose a report channel and test with one matching document.
Questions about this workflow
Will it call repeatedly?
The trigger fires once per detection until it is reset.
Can the keyword be a phrase?
Yes. The trigger supports a specific keyword or phrase.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Super to Bolna. A trigger fires from one place; an action lands in another.
Google Super triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Aggregate Metric Changed
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Fetch all batches by agent id
List all batches for agent
Attendee Response Changed
Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.
Get all agents
List all agents
Cell Range Values Changed
Triggers when values in a specified A1 range change in Google Sheets. This trigger monitors a specific cell or range of cells and fires when any values change.
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List all phone numbers for your account
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Get execution by id
Retrieve specific execution by `execution id`
Conditional Format Rule Changed
Triggers when conditional formatting rules change in a Google Spreadsheet. Detects when rules are added, updated, or removed. Uses snapshot-based diffing to detect changes between polls.
Make a phone call from agent
Initiate calls
Data Validation Rule Changed
Triggers when data validation rules change (added/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Google Super and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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