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Prepare Baselinker context when a customer email arrives

Incoming email should come with the relevant order history already in view.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

Get Orders by Email

Tool to search for orders by e-mail address. use when you need to retrieve all orders linked to a specific customer email in baselinker.

Why this helps

Important customer messages sit unanswered while someone searches Baselinker for the right order.

  • Prioritize messages with active orders
  • Start replies with accurate order context
  • Cut the time spent searching by email

Setup

Build it in a few focused steps.

  • 1Connect Google Super and Baselinker in Notis once.
  • 2Create an automation that asks Notis to identify the sender and retrieve matching Baselinker orders.
  • 3Pick New Gmail Message Received Trigger as the trigger.
  • 4Choose where reports should go and test with one real incoming message.

Questions about this workflow

Can it handle messages without a matching order?

Yes. Notis reports that no matching Baselinker order was found so the message can be handled separately.

Does it send a reply automatically?

No. It prepares context using the available Baselinker retrieval action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Google Super to Baselinker. A trigger fires from one place; an action lands in another.

Google Super triggers

Baselinker actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get External Storages List

Tool to retrieve a list of available external storages connected to baselinker. use after authenticating to discover connected shops or warehouses.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Inventory Documents

Tool to retrieve a list of inventory documents. use when you need to fetch inventory records with optional filters for id, type, status, date range, warehouse, or pagination.

ActionInstant

Aggregate Metric Changed

Triggers when an aggregate metric (SUM/COUNT/AVG/MIN/MAX) changes in a Google Sheets spreadsheet. This trigger monitors an aggregate calculation on a target column (optionally filtered by a search column/value) and fires when the calculated result changes.

TriggerPolling

Get Inventory Document Series

Tool to retrieve available inventory document series. use when you need to assign a numbering series to a new inventory document.

ActionInstant

Attendee Response Changed

Polling trigger that fires when any attendee's RSVP changes to accepted, declined, or tentative. Returns attendee info and current status.

TriggerPolling

Get Inventory Purchase Orders

Tool to retrieve a list of purchase orders from baselinker storage. use when you need to fetch purchase orders with optional filters like date range, supplier or pagination.

ActionInstant

Cell Range Values Changed

Triggers when values in a specified A1 range change in Google Sheets. This trigger monitors a specific cell or range of cells and fires when any values change.

TriggerPolling

Get Inventory Purchase Order Series

Tool to retrieve a list of purchase order document series. use when you need to select a numbering series for a new purchase order.

ActionInstant

Comment Added (Docs/Sheets/Slides)

Triggers when a new comment is added to Google Docs, Sheets, or Slides.

TriggerPolling

Get New Receipts

Tool to retrieve receipts waiting to be issued. use after confirming fiscal printer availability; fetch pending receipts and mark them with setorderreceipt.

ActionInstant

Conditional Format Rule Changed

Triggers when conditional formatting rules change in a Google Spreadsheet. Detects when rules are added, updated, or removed. Uses snapshot-based diffing to detect changes between polls.

TriggerPolling

Get Order Extra Fields

Tool to retrieve extra fields defined for orders. use before fetching orders with include custom extra fields to list available custom order fields.

ActionInstant

Data Validation Rule Changed

Triggers when data validation rules change (added/updated/removed) in a Google Spreadsheet. Uses snapshot-based diffing to detect changes between polls.

TriggerPolling

Get Orders

Tool to download orders from baselinker order manager. use when you need to fetch orders filtered by date, status, or other criteria.

ActionInstant

Connect any two apps with Notis in the middle.

Google Super and Baselinker, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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