Triage customer discussions automatically
Turn one conversation link into clear themes, objections, and follow ups.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Discussion Thread
Tool to extract threads of content from forums, comment sections, and review pages. use when you need structured discussion data from web pages after identifying the discussion url.
Why this helps
Customer discussions are easy to collect and hard to synthesize consistently.
- Extracts thread content from supported pages
- Groups themes and objections
- Creates a concise handoff for product or support
Setup
Build it in a few focused steps.
- 1Connect Diffbot once in Notis.
- 2Create an automation named Triage customer discussions.
- 3Tell Notis to run Diffbot Get Discussion Thread on the webhook URL and classify themes, objections, and requests.
- 4Pick a Notis webhook as the trigger and choose a report channel.
- 5Test with one real discussion URL.
Questions about this workflow
Can it separate customer and staff comments?
Ask Notis to separate them when the extracted page identifies the authors or roles.
Can it create action items?
Yes. Ask Notis to list suggested follow ups, while noting that ownership must be supplied by you.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Slides to Diffbot. A trigger fires from one place; an action lands in another.
Google Slides triggers
Diffbot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Diffbot Search
Tool to search data extracted by crawl or bulk jobs using dql queries. use after data extraction jobs complete to retrieve search results.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Diffbot Account Details
Tool to retrieve account details, including plan information and usage statistics. use after authenticating to verify subscription and daily quota status.
New Slide Added
Fires when a new slide is added to a Google Slides presentation.
Diffbot Analyze
Tool to automatically determine a page's content type and route it to the appropriate extraction api. use when you have only a url and need diffbot to choose the right extractor.
Get Article Data
Tool to extract information from articles, including authors, publication dates, and images. use when you need structured metadata from a web article url.
Get Discussion Thread
Tool to extract threads of content from forums, comment sections, and review pages. use when you need structured discussion data from web pages after identifying the discussion url.
Diffbot Get Event
Tool to extract event details from web pages. use when you need structured event data such as venue, date, and description.
Diffbot Get Image
Tool to extract detailed information about images, including dimensions and recognition data. use after confirming the image url is publicly accessible.
Diffbot Get Product
Tool to extract product information such as specifications, prices, availability, and reviews. use when you need structured product data including specs, pricing, and reviews.
Connect any two apps with Notis in the middle.
Google Slides and Diffbot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Diffbot.