Trigger WhatsApp Media Sends From External Webhooks
Connect any tool that sends webhooks—your CRM, support system, or custom app—to Notis and automatically send media to WhatsApp. Your existing workflows stay intact; Notis handles the messaging.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send media
Send a media message to a whatsapp number. note: the media will be delivered to the recipient only if they have texted first.
Why this helps
Integrating third-party tools requires complex APIs and manual workarounds. Neurodivergent founders need simple, reliable workflows that don't break their existing setups.
- Connect any tool that supports webhooks to WhatsApp without code
- Send media files automatically based on external events
- Reduce the complexity of multi-tool workflows
- Keep your existing systems running while adding messaging on top
Setup
Build it in a few focused steps.
- 1Connect WhatsApp to Notis via the portal.
- 2Create a new automation and tell Notis: 'When I receive a webhook with [trigger description, e.g., a support ticket assignment], send a media file to WhatsApp to [phone number].'
- 3Set the trigger to 'Webhook' and choose WhatsApp as the channel.
- 4Copy your webhook URL from Notis and configure it in your external tool (CRM, support system, etc.).
- 5Test by triggering an event in your external tool and verify the WhatsApp message with media arrives as expected.
Questions about this workflow
Do I need to know how to code to set up a webhook?
No. Notis generates a webhook URL you can paste into your external tool's settings. The tool handles the technical details.
Can I send different media files based on the webhook content?
Yes. Describe your logic in the automation prompt, and Notis can choose which media to send based on the webhook data.
What if my external tool doesn't send webhooks?
If your tool doesn't support webhooks, you can use Zapier or a similar service to convert events into webhooks that Notis can receive.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Drive to Whatsapp. A trigger fires from one place; an action lands in another.
Google Drive triggers
Whatsapp actions
Comment Added (Docs/Sheets/Slides)
Triggers when a new comment is added to Google Docs, Sheets, or Slides.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
File Created
Triggers when a new file is created in Google Drive.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
File Deleted or Trashed
Triggers when a file is moved to trash or permanently deleted in Drive.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
File Shared (Permissions Added)
Triggers when new sharing permissions are granted to a file or folder. Uses Drive's `changes.list` endpoint with inline `permissions` in the `fields` mask so each change carries the file's current permission set provider-atomically. We diff that against `seen_permission_keys` to identify newly added grants. Drive page tokens are the primary cursor; if Drive rejects a stored token, the trigger raises `PollingTriggerError` without clearing state rather than silently re-baselining and dropping events. Limitation: truly ephemeral permissions (added and revoked between two polls without any other file modification in between) are not detected. Drive Activity API would catch those but requires an additional OAuth scope and a different payload contract.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
File Updated
Triggers when a file's metadata or content changes in Google Drive.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Google Drive Changes
Triggers when changes are detected in a Google Drive.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
New File Matching Query
Triggers when a new Google Drive file matches a provided query. This is the legacy query-centric trigger: it preserves Drive API query config such as ``corpora`` / ``driveId`` aliases and emits the historical ``file_matching_query`` event type. ``FileCreatedTrigger`` covers the broader "new file" case and emits ``file_created``.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Google Drive and Whatsapp. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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