Save recurring questions as knowledge candidates
Turn useful questions in Docs, Sheets, or Slides into draft knowledge text for your team to review.
Trigger
Comment Added (Docs/Sheets/Slides)
Triggers when a comment is added to a document, spreadsheet, or presentation.
Action
Create Knowledge Base Text Document
Creates a text document for an agent’s knowledge base.
Why this helps
The same questions can recur because feedback and answers remain buried in documents.
- Capture potential FAQ material where questions already appear.
- Make recurring gaps easier to review.
- Reduce manual transfer of useful feedback.
Setup
Build it in a few focused steps.
- 1Connect Google Drive and ElevenLabs once in the Notis portal.
- 2Create an automation and describe how to turn suitable comments into draft knowledge text.
- 3Pick the Google Drive Comment Added trigger.
- 4Choose where Notis should send run reports.
- 5Test with one real comment and review the created text.
Questions about this workflow
Does this publish an FAQ automatically?
No. It creates a knowledge text document. Review it before attaching it to an agent.
Can it tell whether a question is repeated?
Only if the relevant history or baseline is available to Notis. Otherwise provide the context or treat each comment as a candidate.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Drive to Elevenlabs. A trigger fires from one place; an action lands in another.
Google Drive triggers
Elevenlabs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add a pronunciation dictionary from file
Adds a pronunciation dictionary from a lexicon file.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add new project with attributes
Creates a text-to-speech project.
Comment Added (Docs/Sheets/Slides)
Triggers when a comment is added to a document, spreadsheet, or presentation.
Add outbound phone number
File Created
Triggers when a new file is created in Drive.
Add rules to the pronunciation dictionary
Adds custom pronunciation rules to a dictionary.
File Deleted or Trashed
Triggers when a file is moved to trash or permanently deleted.
Add sharing voice
Adds a shared voice to a user's voice library.
File Shared (Permissions Added)
Triggers when new sharing access is granted to a file or folder.
Add pronunciation dictionary from rules
Creates a pronunciation dictionary from custom text replacement or phonetic rules.
File Updated
Triggers when a file’s content or metadata changes.
Add a voice
Creates a custom voice from uploaded audio samples.
Google Drive Changes
Triggers when changes are detected in Drive.
Convert chapter to audio
Converts a project chapter into audio.
Connect any two apps with Notis in the middle.
Google Drive and Elevenlabs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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