Triage chatbot threads when project docs change
A changing document set is a signal to check the conversations around it. Get a focused list of threads to review.
Trigger
Document Search Update
Triggers when a Google Doc matching a user-defined search query is newly created or updated since the last poll. This trigger uses timestamp filtering to efficiently monitor documents.
Action
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
Why this helps
Conversation follow-up gets missed when project documents change in several places.
- Find threads that need attention
- Connect document changes to discussions
- Reduce follow-up gaps
Setup
Build it in a few focused steps.
- 1Connect Google Docs and Chatbotkit once in Notis.
- 2Create an automation named Changing document triage.
- 3Tell Notis to list conversations related to the matching documents and group them by needs response, waiting, or informational.
- 4Pick Document Search Update as the trigger and choose where run reports go.
- 5Test with one focused search query.
Questions about this workflow
Does the source event include the changed document?
It fires for documents matching your search query that were newly created or updated since the last poll.
Can it mark conversations as done?
This action lists conversations for triage. It does not provide a completion action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Google Docs to Chatbotkit. A trigger fires from one place; an action lands in another.
Google Docs triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
New Document Created
Triggers when a new Google Doc is created. This trigger monitors Google Docs and fires when new documents are detected. Uses timestamp filtering to efficiently poll for new documents.
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
Document Deleted
Triggers when an existing Google Doc is deleted (moved to trash). This trigger monitors Google Docs and fires when documents are trashed.
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
Document Placeholder Filled
Triggers when a Google Doc's plain text changes such that a configured placeholder token/pattern is no longer present (i.e., the document has been filled in). This trigger monitors a specific Google Doc and fires when a placeholder pattern that was previously present is no longer found in the document's plain text.
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
Document Search Update
Triggers when a Google Doc matching a user-defined search query is newly created or updated since the last poll. This trigger uses timestamp filtering to efficiently monitor documents.
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
Document Structure Changed
Triggers when a Google Doc's structure changes (headers/footers added/removed, tables/images count changes). This trigger monitors a specific document for structural changes like: - Headers added or removed - Footers added or removed - Tables added or removed - Images (inline objects) added or removed - Positioned objects added or removed - Footnotes added or removed
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
Document Updated
Triggers when an existing Google Doc is updated or modified. This trigger monitors Google Docs and fires when documents are updated.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
Google Docs and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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