Share pull request progress without manual updates
A small progress update can prevent a long silence from becoming a support problem.
Trigger
New Commit Added to Pull Request
Triggers when a new commit is pushed to a pull request.
Action
Reply to conversation
Send a reply to an existing conversation.
Why this helps
Customer-facing fixes may advance in GitHub while the customer conversation remains stale.
- Keeps customers informed as a fix advances.
- Reduces repeated status-checking and copy-pasting.
- Preserves a clear progress trail in Intercom.
Setup
Build it in a few focused steps.
- 1Connect GitHub and Intercom to Notis once through the portal.
- 2Create the automation in the portal or ask Notis to set it up.
- 3Use this instruction: When a new commit is added to a tracked GitHub pull request, reply to the matching Intercom conversation with a concise progress update and the pull request link.
- 4Select the new pull request commit trigger and choose your report channel.
- 5Test with one real commit on a customer-impacting pull request.
Questions about this workflow
How do I prevent too many replies?
Tell Notis to reply only for selected repositories, labels, or pull requests and to combine frequent commits when appropriate.
Can the reply avoid technical jargon?
Yes. Include a plain-language customer tone in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Intercom. A trigger fires from one place; an action lands in another.
GitHub triggers
Intercom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add subscription to a contact
Add a contact to an opt-in or opt-out subscription, changing their message consent.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add tag to contact
Adds a tag to a contact for categorization or tracking.
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a repository.
Assign conversation
Assign a conversation to an admin or team for follow-up.
Branch Changed
Triggers when a branch receives commits or its protection settings change.
Archive contact
Archives a contact.
New Branch Created
Triggers when a new branch is created in a repository.
Close conversation
Close a conversation as resolved; this cannot be undone without a separate reopen action.
Check Run Status / Conclusion Changed
Triggers when a check run’s status or conclusion changes.
Attach contact to company
Associates a contact with a company.
Check Suite Status / Conclusion Changed
Triggers when a check suite’s status or conclusion changes for a reference.
Create a collection
Create a collection to organize content in the help center.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository.
Attach contact to conversation
Adds a contact as a participant to an existing conversation on behalf of an admin or contact.
Connect any two apps with Notis in the middle.
GitHub and Intercom, or any other combination from 1,500+ integrations.
When this happens · Trigger
Do this · Action
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