Connect code scanning alerts to customer impact
Not every alert needs the same response. Make the important ones visible where customers are managed.
Trigger
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository.
Action
Add tag to a contact
Why this helps
Code scanning alerts can pile up without a clear customer communication path.
- Adds consistent customer-impact labels to relevant cases.
- Helps teams separate urgent alerts from routine findings.
- Keeps technical risk connected to customer context.
Setup
Build it in a few focused steps.
- 1Connect GitHub and Intercom to Notis once through the portal.
- 2Create the automation in Automations or ask Notis conversationally.
- 3Use this instruction: When a new GitHub code scanning alert appears, add the appropriate Intercom tag to the matching customer contact or conversation based on severity, tool, and affected area.
- 4Choose the code scanning alert trigger and a channel for run reports.
- 5Test with one real alert.
Questions about this workflow
Can the workflow ignore low-severity findings?
Yes. Tell Notis which severities or tools should create the Intercom tag.
What if no matching contact exists?
Ask Notis to tag a general support conversation or create a review conversation when no match is found.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Intercom. A trigger fires from one place; an action lands in another.
GitHub triggers
Intercom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add subscription to a contact
Add a contact to an opt-in or opt-out subscription, changing their message consent.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add tag to contact
Adds a tag to a contact for categorization or tracking.
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a repository.
Assign conversation
Assign a conversation to an admin or team for follow-up.
Branch Changed
Triggers when a branch receives commits or its protection settings change.
Archive contact
Archives a contact.
New Branch Created
Triggers when a new branch is created in a repository.
Close conversation
Close a conversation as resolved; this cannot be undone without a separate reopen action.
Check Run Status / Conclusion Changed
Triggers when a check run’s status or conclusion changes.
Attach contact to company
Associates a contact with a company.
Check Suite Status / Conclusion Changed
Triggers when a check suite’s status or conclusion changes for a reference.
Create a collection
Create a collection to organize content in the help center.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository.
Attach contact to conversation
Adds a contact as a participant to an existing conversation on behalf of an admin or contact.
Connect any two apps with Notis in the middle.
GitHub and Intercom, or any other combination from 1,500+ integrations.
When this happens · Trigger
Do this · Action
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