Make pull request closure the start of customer follow-up
When the code leaves review, give the customer conversation a clear next step.
Trigger
Pull Request Event
Action
Create or Update Person
Creates or updates a person and schedules a survey email.
Why this helps
Founders close the engineering loop but forget to open the customer-learning loop.
- Creates a clear post-merge checkpoint
- Prevents customer follow-up from relying on memory
- Links delivery completion with outcome measurement
Setup
Build it in a few focused steps.
- 1Connect GitHub and Delighted once in the Notis portal.
- 2Create an automation through Automations -> New Automation or by asking Notis directly.
- 3Write one instruction asking Notis to schedule a Delighted survey when a relevant pull request closes or merges.
- 4Pick the pull request event trigger, select the run-report channel, and test with one recently merged pull request.
Questions about this workflow
Can this distinguish merged from closed without merge?
Yes. Specify that only merged pull requests should cause the survey.
Can it cover several repositories?
Yes. Name the repositories in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Delighted. A trigger fires from one place; an action lands in another.
GitHub triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
New Workflow Artifact Created
Create or Update Person
Creates or updates a person and schedules a survey email.
Branch Changed
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
New Branch Created
Delete Person
Permanently deletes a person and all associated data.
Check Run Status / Conclusion Changed
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Check Suite Status / Conclusion Changed
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
New Code Scanning Alert Created
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
GitHub and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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