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Notis

Keep customer validation attached to the code change

Make customer impact part of the pull request conversation, not a forgotten follow-up.

Trigger

New Pull Request Created

Action

Create or Update Person

Creates or updates a person and schedules a survey email.

Why this helps

Customer-facing work can be merged before anyone checks whether it solves the intended problem.

  • Keeps customer evidence near delivery work
  • Reduces context switching between engineering and feedback tools
  • Helps founders validate outcomes before momentum moves on

Setup

Build it in a few focused steps.

  • 1Connect GitHub and Delighted once in the Notis portal.
  • 2Create the automation in the portal or ask Notis for it in plain language.
  • 3Instruct Notis to schedule a Delighted survey when a new pull request is customer-facing, using the pull request context to identify the audience.
  • 4Pick the new pull request trigger, choose a run-report channel, and test with one real pull request.

Questions about this workflow

Can this apply only to selected repositories?

Yes. Specify the repository or repositories in the plain-language instruction.

What happens for internal refactors?

Tell Notis to ignore pull requests that do not affect customers.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link GitHub to Delighted. A trigger fires from one place; an action lands in another.

GitHub triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Adds a person to automated email surveys or updates their profile details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Adds a person to automated SMS surveys or updates their profile details.

ActionInstant

New Workflow Artifact Created

TriggerPolling

Create or Update Person

Creates or updates a person and schedules a survey email.

ActionInstant

Branch Changed

TriggerPolling

Delete Pending Survey Requests

Cancels all pending survey requests for a person.

ActionInstant

New Branch Created

TriggerPolling

Delete Person

Permanently deletes a person and all associated data.

ActionInstant

Check Run Status / Conclusion Changed

TriggerPolling

Get Autopilot Email Configuration

Retrieves the current email Autopilot configuration.

ActionInstant

Check Suite Status / Conclusion Changed

TriggerPolling

Get Autopilot SMS Configuration

Retrieves the current SMS Autopilot configuration.

ActionInstant

New Code Scanning Alert Created

TriggerPolling

List Autopilot SMS Memberships

Lists people enrolled in SMS Autopilot.

ActionInstant

Connect any two apps with Notis in the middle.

GitHub and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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