Build a feedback habit around approved product work
Once the team agrees a change is ready, keep the customer feedback loop moving automatically.
Trigger
Pull Request Review Submitted
Action
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Why this helps
Approved work often loses its feedback follow-up between review, release, and support.
- Creates a repeatable listening rhythm
- Reduces handoff gaps after code review
- Keeps feedback collection running without extra planning
Setup
Build it in a few focused steps.
- 1Connect GitHub and Delighted once in the Notis portal.
- 2Create the automation in Automations -> New Automation or ask Notis to build it.
- 3Tell Notis to add relevant customers to Delighted email Autopilot when a pull request review is approved.
- 4Select the review submitted trigger, choose a channel for run reports, and test with one approved review.
Questions about this workflow
Can this target only approved reviews?
Yes. State that comments, dismissals, and change requests should be ignored.
Can I use a customer segment?
Yes. Describe the segment in the instruction and ask Notis to preserve it in the person properties.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Delighted. A trigger fires from one place; an action lands in another.
GitHub triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
New Workflow Artifact Created
Create or Update Person
Creates or updates a person and schedules a survey email.
Branch Changed
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
New Branch Created
Delete Person
Permanently deletes a person and all associated data.
Check Run Status / Conclusion Changed
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Check Suite Status / Conclusion Changed
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
New Code Scanning Alert Created
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
GitHub and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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