Turn incoming product issues into clearer customer signals
Every well-described issue can become a lightweight conversation with the customer behind it.
Trigger
New Issue Created
Action
Create or Update Person
Creates or updates a person and schedules a survey email.
Why this helps
Product requests pile up without a reliable way to distinguish urgent demand from nice-to-have noise.
- Clarifies the need behind an issue
- Supports better prioritization
- Prevents customer requests from disappearing into the backlog
Setup
Build it in a few focused steps.
- 1Connect GitHub and Delighted once through the Notis portal.
- 2Create a new automation in the portal or describe it to Notis conversationally.
- 3Give Notis a plain-language instruction to schedule a Delighted survey for relevant customers when a new product issue is created.
- 4Choose the new issue trigger, select the run-report channel, and test using one real product issue.
Questions about this workflow
Can I focus on feature requests only?
Yes. Tell Notis to act only on issues with your feature-request label or matching description.
Can the survey include the issue context?
Yes. Ask Notis to use the issue title and description in the survey properties.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Delighted. A trigger fires from one place; an action lands in another.
GitHub triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
New Workflow Artifact Created
Create or Update Person
Creates or updates a person and schedules a survey email.
Branch Changed
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
New Branch Created
Delete Person
Permanently deletes a person and all associated data.
Check Run Status / Conclusion Changed
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Check Suite Status / Conclusion Changed
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
New Code Scanning Alert Created
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
GitHub and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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