Build a Growing Research Library from Customer Calls
You conduct research calls with customers, uncovering insights about needs, behaviors, and pain points. Append these to Notion automatically so your research is always growing.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Add content to Notion page
Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.
Why this helps
Customer research lives in scattered Fireflies transcripts. Insights never aggregate into a unified research reference, so you reinvent solutions instead of learning from patterns.
- Research library grows automatically with every customer call
- Team finds customer insights without hunting through transcripts
- Build evidence-based product decisions from accumulated research
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Notion.
- 2Create an automation: 'When a Fireflies customer research call transcription completes, extract key customer insights, pain points mentioned, and motivations. Append these to my Research Library page in Notion as bullet points or blocks, dated and attributed to the customer.'
- 3Set Fireflies transcription as the trigger.
- 4Choose your notification channel.
- 5After a research call, verify insights appear on your research library page.
Questions about this workflow
How much of the transcript becomes 'insight'?
Notis extracts the substantive parts—customer quotes about pain points, feature requests, workflow challenges—not filler conversation.
Can I tag insights by theme or product area?
Yes. In your prompt: 'If an insight relates to [Authentication], tag it as [Auth Insight]. If [Reporting], tag as [Reporting Insight].'
How do I search the research library for specific insights?
Notion's search will index all appended content. Search for keywords like 'pain point,' customer names, or topics to find relevant insights.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Notion. A trigger fires from one place; an action lands in another.
Fireflies triggers
Notion actions
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Add multiple content blocks (bulk, user-friendly)
Efficiently adds multiple standard content blocks to a notion page in a single api call with automatic markdown parsing. the 'content' field in notionrichtext blocks now automatically detects and parses markdown formatting including headers (# ## ###), bold (**text**), italic (*text*), strikethrough (~~text~~), inline code (`code`), links ([text](url)), and more. ideal for bulk content creation, ai agents, and replacing multiple individual add page content calls. supports automatic text formatting, content splitting, and up to 100 blocks per request.
Add content to Notion page
Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.
Append complex blocks (advanced, full control)
Appends complex blocks with full notion block structure to a parent block or page. use for advanced scenarios requiring precise control: code blocks, tables, embeds, nested children within blocks, or when working with pre-built notion block objects. requires full notion api block schema - use add multiple page content for simpler content creation.
Archive Notion Page
Archives (moves to trash) or unarchives (restores from trash) a specified notion page.
Create comment
Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).
Create Notion Database
Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.
Create Notion page
Creates a new empty page in a notion workspace.
Delete a block
Archives a notion block, page, or database using its id, which sets its 'archived' property to true (like moving to "trash" in the ui) and allows it to be restored later.
Connect any two apps with Notis in the middle.
Not just Fireflies and Notion. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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