Connect new product feedback to earlier reports
Spot whether a customer concern is new or already present in your indexed feedback.
Trigger
Transcription Complete Trigger
Triggers when a transcript is complete.
Action
Query Index
Searches an Elasticsearch index for documents.
Why this helps
Product feedback from calls can stay isolated from the records used to track recurring themes.
- Compare call themes with existing feedback records.
- Make recurring concerns easier to recognize.
- Keep the search grounded in records Elasticsearch already holds.
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Elasticsearch once in Notis.
- 2Create an automation from the portal or any Notis channel.
- 3In one instruction, ask Notis to identify product feedback themes in each transcript and search your existing feedback index for related records.
- 4Pick Fireflies Transcription Complete as the trigger and choose where run reports go.
- 5Test with a transcript that contains a specific product concern.
Questions about this workflow
Does this calculate a trend over all historical feedback?
It searches the index using the query you describe. A reliable trend or baseline depends on the records and time range available in your index.
Does it add the call feedback to the index?
No. The available Elasticsearch actions do not write documents.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Elasticsearch. A trigger fires from one place; an action lands in another.
Fireflies triggers
Elasticsearch actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Index Schema
View the structure and field mappings of an index.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Indices
Lists available Elasticsearch indices.
Transcription Complete Trigger
Triggers when a transcript is complete.
Query Index
Searches an Elasticsearch index for documents.
Ping Cluster
Pings the cluster to check its connectivity and health.
Connect any two apps with Notis in the middle.
Fireflies and Elasticsearch, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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