Turn customer conversations into product insight
Make recurring customer needs visible across every call.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Create Anthropic Message
Tool to create a model response using DeepSeek's Anthropic-compatible API format with support for system prompts, tool calling, streaming, and thinking mode. Use when you need to generate chat completions using the Anthropic Messages API format. Requires base_url='https://api.deepseek.com/anthropic' or metadata base_url ending with '/anthropic'. Supports extended thinking, function calling with tools, and streaming responses. Note: Images and documents are not supported in content blocks.
Why this helps
Useful customer evidence is spread across calls and is hard to compare consistently.
- Spot repeated pain points
- Collect concrete feature requests
- Give product teams evidence they can use
Setup
Build it in a few focused steps.
- 1Connect Fireflies and DeepSeek in Notis.
- 2Create an automation with a descriptive name.
- 3Tell Notis to extract themes, pain points, requests, and representative language from each completed customer call.
- 4Pick the Fireflies Transcription Complete trigger.
- 5Choose the report channel and test with one call.
Questions about this workflow
Can it separate requests from complaints?
Yes. Ask DeepSeek to classify each item as a request, complaint, praise, or question.
Does it compare across previous calls?
This run analyzes the supplied transcript. Cross call comparisons require giving Notis the relevant history.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to DeepSeek. A trigger fires from one place; an action lands in another.
Fireflies triggers
DeepSeek actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Anthropic Message
Tool to create a model response using DeepSeek's Anthropic-compatible API format with support for system prompts, tool calling, streaming, and thinking mode. Use when you need to generate chat completions using the Anthropic Messages API format. Requires base_url='https://api.deepseek.com/anthropic' or metadata base_url ending with '/anthropic'. Supports extended thinking, function calling with tools, and streaming responses. Note: Images and documents are not supported in content blocks.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Chat Completion
Tool to create a chat completion using DeepSeek models (deepseek-chat or deepseek-reasoner). Use when you need to generate AI responses to chat conversations. Supports streaming, tool/function calling, and various parameters to control generation behavior (temperature, max_tokens, etc.).
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Get User Balance
Tool to get user's current account balance including granted and topped-up balances with detailed breakdown by currency (CNY or USD). Use when you need to check if the user has sufficient balance for API calls or to view detailed balance information.
List Models
Tool to list currently available DeepSeek models and provides basic information about each one such as the owner and availability. Use when you need to discover which models are available for API calls.
Connect any two apps with Notis in the middle.
Fireflies and DeepSeek, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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