Review customer resources after every call
Give customer follow-up the links it needs before the details fade.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
View Last Shortened URLs
This action retrieves a list of recently shortened urls from your cutt.ly account. it allows users to view their latest shortened links and their details. note: due to api limitations, this action may not return all historical urls. for complete history, please use the cutt.ly dashboard.
Why this helps
Customer calls produce resource links that are easy to overlook during busy support days.
- Make customer follow-up more complete
- Find resources faster
- Create a repeatable post-call habit
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Cutt ly once in the Notis portal.
- 2Create an automation in Automations, New Automation.
- 3Describe that Notis should retrieve recent Cutt ly URLs and identify resources relevant to customer questions and promised follow-up.
- 4Pick the Fireflies Transcription Complete trigger.
- 5Choose a report channel and test with one customer transcript.
Questions about this workflow
Does this send the links to the customer?
No. It creates a report in your selected channel for you to review and use.
Can it identify a resource from the URL title?
It can use details returned by the action and context from the transcript, when available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Cutt ly. A trigger fires from one place; an action lands in another.
Fireflies triggers
Cutt ly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
View Last Shortened URLs
This action retrieves a list of recently shortened urls from your cutt.ly account. it allows users to view their latest shortened links and their details. note: due to api limitations, this action may not return all historical urls. for complete history, please use the cutt.ly dashboard.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Connect any two apps with Notis in the middle.
Fireflies and Cutt ly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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