Identify expansion signals in customer calls
Give growth opportunities a clear path from conversation to context.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Why this helps
Expansion clues disappear when they are not connected to product information.
- Spot growth opportunities sooner
- Connect needs to products
- Support focused account follow up
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Contentful graphql in Notis once.
- 2Create an automation named Identify expansion signals.
- 3Tell Notis to find expansion signals and query Contentful for matching products, capabilities, or content.
- 4Pick the Fireflies transcription complete trigger.
- 5Choose a report channel and test with one customer call.
Questions about this workflow
What signals can it detect?
Define signals such as new use cases, team growth, volume increases, or adjacent needs.
Can it avoid duplicate opportunities?
Ask Notis to group repeated signals using the account context available in the transcript and query.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Contentful graphql. A trigger fires from one place; an action lands in another.
Fireflies triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Connect any two apps with Notis in the middle.
Fireflies and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Contentful graphql.