Update Chaser customer contacts from Fireflies calls
Keep the right person reachable after every customer conversation.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Update Customer
Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."
Why this helps
New billing contacts and corrected email addresses can remain trapped in call transcripts.
- Reduces bounced invoice reminders
- Keeps billing contacts current
- Avoids manual transcript scanning
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Chaser once.
- 2Create an automation telling Notis to update a customer only when a contact change is explicitly confirmed in the transcript.
- 3Pick Fireflies Transcription Complete.
- 4Choose a run report destination.
- 5Test with a transcript where a customer confirms new contact details.
Questions about this workflow
How is the customer matched?
Provide the external customer id or another reliable identifier in your instruction. Notis should flag ambiguous matches.
Will it overwrite a contact automatically?
Set the instruction to require explicit confirmation and report uncertain changes for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Chaser. A trigger fires from one place; an action lands in another.
Fireflies triggers
Chaser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Invoice
Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Credit Notes
Tool to retrieve a list of credit notes. use after authenticating this detail.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Get Customer by ID
Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.
Get Customers
Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.
Get Organization
Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.
Create Credit Note
Tool to create a new credit note record in the organization. use after confirming invoice adjustments.
Create Customer
Tool to create a new customer record in chaser. use after obtaining basic auth credentials.
Update Customer
Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."
Connect any two apps with Notis in the middle.
Fireflies and Chaser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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