Add renewal risk evidence to Canny
Make retention pressure visible where product decisions happen.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Why this helps
Renewal risks stay in account notes while product teams miss the underlying issue.
- Share retention context quickly
- Help teams prioritize critical issues
- Reduce handoff gaps between customer and product teams
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Canny in Notis once.
- 2Create an automation for renewal risk evidence.
- 3Tell Notis to find the matching Canny post and add a comment only when the transcript contains a clear product-related renewal risk.
- 4Pick the Fireflies transcription complete trigger.
- 5Choose a report channel and test with one account call.
Questions about this workflow
Does this change the post status?
No. It adds evidence as a comment. Use a separate status workflow if needed.
Can it include account details?
Tell Notis which non-sensitive account context is appropriate to include.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Canny. A trigger fires from one place; an action lands in another.
Fireflies triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Fireflies and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Canny.