Find brands mentioned in customer feedback calls
Keep feedback analysis tied to the correct organizations from the start.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Search Brands
This tool allows searching for brands by name and returns matching brand information. it enables searching and matching brand names to their corresponding urls and icons, providing rich autocomplete experiences.
Why this helps
Customer feedback often references vendors or competitors informally, making later analysis difficult.
- Resolves referenced vendors and competitors
- Creates a consistent brand list
- Improves feedback routing
- Flags uncertain references
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Brandfetch once.
- 2Create an automation that searches Brandfetch for every vendor, competitor, or organization named in completed feedback transcripts.
- 3Pick Fireflies Transcription Complete as the trigger.
- 4Choose where reports should go.
- 5Test with one feedback call containing a brand reference.
Questions about this workflow
Can it exclude the customer company?
Yes. Tell Notis to search only vendors, competitors, or other external brands mentioned in the transcript.
Can it return more than one possible match?
Yes. Ask for the best candidates when the name is ambiguous.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Brandfetch. A trigger fires from one place; an action lands in another.
Fireflies triggers
Brandfetch actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Brand Information
This tool retrieves comprehensive brand information including logos, colors, fonts, and company details for any brand using their domain name, brand id, isin, or stock ticker symbol. it provides access to a brand's complete visual identity and company information.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Company Information
This action retrieves detailed company information for a given brand identifier. while the brandfetch get brand info tool provides general brand information, this tool specifically focuses on extracting and returning the company-related firmographic data from the response.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Get Brand Logo
This tool fetches the latest logo for any brand using brandfetch's brand api. it provides access to high-quality, up-to-date logos with customizable dimensions. the tool supports different logo types (icon, logo, symbol) and themes (light, dark).
Get Transaction Info
This tool converts payment transaction labels into detailed merchant brand information. it takes a transaction label (like what you see on your credit card statement) and returns comprehensive brand data (including logos, colors, fonts, and company information). it is useful for identifying merchants and enriching transaction data with detailed brand information.
Identify Merchant from Transaction
This tool identifies merchant brands from raw transaction data in a single call. it processes unstructured payment text (e.g., credit card transaction descriptions), maps it to a domain, and returns comprehensive brand details including name, logo, domain, and industry information.
Search Brands
This tool allows searching for brands by name and returns matching brand information. it enables searching and matching brand names to their corresponding urls and icons, providing rich autocomplete experiences.
Connect any two apps with Notis in the middle.
Fireflies and Brandfetch, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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