Find FAQ gaps hiding in sales calls
Give your bot the answers prospects keep asking your team for.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Why this helps
Sales questions repeat across calls, but FAQ maintenance depends on someone remembering to update the list.
- Prioritizes questions heard from prospects
- Compares calls with current FAQs
- Produces a concise update backlog
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Botsonic in Notis.
- 2Create an automation for sales-call FAQ reviews.
- 3Tell Notis to extract substantive prospect questions, retrieve Botsonic FAQs, and report questions without a close match.
- 4Choose the Fireflies Transcription Complete trigger and a report channel.
- 5Test with one sales transcript and review the suggested gaps.
Questions about this workflow
Will it create FAQs automatically?
No. This workflow retrieves and compares FAQs, then reports gaps for your review.
Can it ignore small talk?
Yes. Instruct Notis to focus on product, pricing, setup, and support questions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Botsonic. A trigger fires from one place; an action lands in another.
Fireflies triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Tool to bulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in one request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot Data
Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Fireflies and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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