Review customer engagement after the meeting
See the relationship context before deciding the next move.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
Get Contact Analytics
Tool to retrieve analytics data for contacts. Use when you need summary metrics (e.g., new or active contacts) over a date range. Note: BotBaba API does not have a dedicated contact analytics endpoint. This action aggregates data from messages and tags to provide contact interaction metrics.
Why this helps
Customer follow-up decisions are made without a quick view of recent interaction.
- Adds interaction context
- Supports better follow-up decisions
- Keeps review focused on one contact
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Botbaba in Notis once.
- 2Create an automation named Customer engagement review.
- 3Tell Notis to identify the customer in the transcript and retrieve Botbaba contact analytics for the agreed date range.
- 4Pick the Fireflies Transcription Complete trigger and choose a report channel.
- 5Test with a customer review transcript that states a date range.
Questions about this workflow
What if the date range is not stated?
Notis reports that the required range is missing.
Does this update the contact?
No. It retrieves analytics only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Botbaba. A trigger fires from one place; an action lands in another.
Fireflies triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Fireflies and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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