Triage customer IP risk after support calls
Give support and trust teams a shared risk snapshot.
Trigger
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
Action
User Risk API
Tool to return a risk assessment for a user based on ip signals for fraud prevention. use after initial ip checks to decide whether to bypass or require captcha challenges.
Why this helps
Risk concerns raised in support calls can lack a consistent follow-up path.
- Standardizes risk triage
- Preserves support context
- Helps prioritize human review
Setup
Build it in a few focused steps.
- 1Connect Fireflies and Big data cloud in Notis once.
- 2Create an automation named Customer IP fraud triage.
- 3Tell Notis to extract relevant customer IPs and return user risk assessments with a concise triage summary and missing input notes.
- 4Choose the Fireflies Transcription Complete trigger and a report channel.
- 5Test with one support transcript.
Questions about this workflow
Does this replace a trust and safety decision?
No. It supplies risk signals for a human decision.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Fireflies to Big data cloud. A trigger fires from one place; an action lands in another.
Fireflies triggers
Big data cloud actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Am I Roaming API
Tool to determine if the user is roaming based on their ip address and gps coordinates. use after obtaining device location to verify roaming status before mobile actions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
ASN Extended Receiving From Info API
Tool to return upstream providers (receivingfrom) for a given asn. use when you need a paginated list of ases feeding traffic for the specified asn.
Transcription Complete Trigger
Triggers when a transcription is complete. Polls Fireflies API for transcripts created or updated since the last poll time. Handles rate limiting gracefully.
ASN Extended Transit To Info API
Tool to return downstream customers (transitto) for a given asn. use when you need a paginated list of ases receiving traffic from a specific asn.
ASN Rank List API
Tool to fetch a ranked list of autonomous systems by ipv4 announcement volumes. use after you need to compare or analyze as ranks.
BGP Active Prefixes API
Tool to retrieve ipv4 or ipv6 prefixes currently announced on bgp. use when inspecting bgp routing announcements for a given asn.
Reverse Geocoding With Timezone API
Tool to return reverse geocoding and time zone info for given coordinates. use when you need both locality details and timezone data in one call.
Country by IP Address API
Tool to geolocate an ip address and retrieve country details and demographics. use when you need country-level data after obtaining the target ip address.
Country Info API
Tool to fetch detailed country information by iso code. use when you need localized names, currencies, regions, and other metadata for a country.
Connect any two apps with Notis in the middle.
Fireflies and Big data cloud, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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